Return & Refund Policy

Last Updated: July 2026

Your satisfaction is important to us.

30-Day Hassle-Free Returns

You may request a return or exchange within 30 days of receiving your order.

Returned products should preferably be:

  • Unused
  • In original condition
  • Returned with original packaging whenever possible

Non-Returnable Items

For hygiene or customization reasons, the following items cannot be returned unless defective:

  • Personalized products
  • Gift cards
  • Final sale items

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, please contact us within 7 days of delivery.

Please include photos of the item and packaging to help us process your request promptly.

Refund Process

Once your returned item has been inspected and approved, your refund will be issued to your original payment method.

Depending on your payment provider, processing times may vary.

Contact

Email:

ztjl9188@outlook.com