Shipping Policy
Last Updated: July 2026
Thank you for shopping with PALEORIX.
Order Processing
- Orders are processed within 3–5 business days after payment confirmation.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once shipped, customers will receive a confirmation email containing tracking information.
Estimated Delivery
Standard international shipping usually requires 20–25 calendar days after dispatch.
Actual delivery time may vary depending on customs clearance, destination country, local courier services, weather conditions, or peak shopping seasons.
Shipping Delays
Unexpected delays may occasionally occur due to:
- Customs inspections
- Public holidays
- Severe weather
- Transportation disruptions
- High shipping volumes
We appreciate your patience should these circumstances arise.
Shipping Address
Customers are responsible for ensuring that all shipping information is accurate before completing an order.
PALEORIX is not responsible for failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately.
We will work with the carrier to help resolve the issue as quickly as possible.